muffinhead

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A Positive Gets A Positive

So after all the dramatic smoke and mirrors with the lecture at work- in the end it really should not have been approached the way it was.

I asked my supervisor to call me into the office first for my "critique". I was expecting the worst. However it wasn't at all that bad. So it leaves me scratching my head. She informed me that one of my (part time) co-workers thinks I truly dislike her. Which isn't at all the case. She has a tendency of effing off when she needs to be serious- but that isn't enough for me to dislike her. Her personality is 100mph and mine is 2mph, so I get a lot of misunderstanding from people like her. I can't match her speed, so she gets offended. So that was cleared up, at least between the supervisor and myself.

Then that I am intimidating. We discussed there's really not a lot I can do about that.

Overall though it was positive. She said I am among the two at the counter that she feels is best at the job and that when I and that other person are on duty she knows she doesn't have to worry about the front counter. Which basically leaves one of us, by deduction, that she has a problem with. So why the huge scene the other day? Why not just talk to her? And granted she has her issues, however, none of those are going to be solved by criticizing her. She needs positive reinforcement badly. Just like the rest of us.

I discussed with the supervisor my ideas about what needs to happen. At the shelter we are so big on positive training for the dogs, big on praise and quick and painless corrections when they are doing something wrong. Why can't we do that with our people? People prosper just as much as animals do under positive environments. Happy employees are happy customers and so on and so forth. For the last few days after our little discussion, she has been quite a bit more positive. We'll see how long it lasts.

I also had the opportunity to go with one of my co-workers, who won tickets, to our biggest benefit/fundraiser of the year. That was a pleasant thing to do, however when our CEO went to the podium and thanked the "volunteers and staff" for the great job they did on a particular surrender (someone turning in a pet, cat in this case) that was an extreme hardship on the owner- apparently whoever took the cat in did an amazing job helping the person feel at ease. This pissed me off. Because in those cases it is NOT EVER a volunteer. It is always a staff member. It is always one of us three at the counter (and being as how much I work that side there's a 80% chance it was me). And the bitch said she went immediately to the staff and thanked them for the good job? When? This was the first time we'd ever even heard of it! My co-worker and I looked at each other with exasperation on our faces. Wouldn't it have been nice to be recognized for the "good jobs" that we do accomplish. We sure would have a better attitude if we were appreciated. Would it kill them to recognize us properly???

On the opposite note, I had a lady come in Saturday. As usual I was working the "intake" side. The lady, who is vaguely familiar to me, adopted one of my favorite cats, "Tank" a grumpy old orange tabby boy. However, she stood in my line after her adoption, and I was working with some people. Other people asked if she needed help but I overheard her say she was waiting for the "young lady over here" which was me. When it was her turn she came up and said something to the effect of "I'm not sure if you remember me but I did work release (time without jail time- they come help us clean and stuff, like community service) here about a year ago and you were so nice to me and not everybody was so nice. It really made an impact on me, and you know what they say about a ripple in a pond. I wanted to thank you." It just about made me cry. I am sorry I didn't remember any of the specifics. I am only ever myself at work so I'm not quite sure what I did- however I am as respectful of people as they let me be. It's nice to know that people do notice and that I do make an impact, however small it may be.

One of my ratties is sick. Switch, my youngest, seems to have gotten something like my Slink did not too long ago, breathing funky, coughing. I have to get her into the vet. I made an appointment for Saturday (I got the day off for three in a row- not for this purpose though- but I'll do what I have to). I'm scared that it won't be soon enough. I'll have to keep an eye on her in the meantime. I hope it's soon enough.

I'm not feeling so hot either. My allergies are through the roof and have been bothering me all week. I've been trying all sorts of allergy drug cocktails and nothing seems to be working. I have two 24-hour pills currently coursing though my system and yet my nose still drips, and I'm coughing so I'm assuming I have some sort of secondary infection due to my allergies. I stayed in all day and probably slept 12 of my last 24 hours or more. I felt it was pointless to attempt to go outside because, get this, of course for my two days off, and only for my two days off, we are expecting high winds. Starting from this morning all the way through monday! It's supposed to be beautiful from tuesday on!! Thanks again mother nature!!!

You suck!

*sniff*

Entered: 2009-03-29


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