muffinhead

...shut up and eat.


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Pointing the Sharp Nailed Finger

Ever feel like a grade schooler at work?

We had a "meeting" today that was more like a lecture about how bad our customer service is. How we need to improve now and if we don't immediately shape up we should go find a job elsewhere.

How's that for a morale booster?

So let's have a play-by-play shall we? Not only do the main 3 customer service people (that includes myself) have to deal with a constant barrage of assholes and ignoramuses with a smile plastered to our faces, we also have to be told that we are not good enough by the management, because apparently, we've had complaints not only from customers, but apparently also from volunteers and co-workers. Nice eh? Do you see the same us against them scenario I do?

It's not like I have no reason to be miserable. This is just more proof of why.

Entered: 2009-03-25


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